Patient Benefits

Direct communication during business hours.

When you call our office during office hours there will be no recording to navigate … only real people to take your call, with a real concern for your health and well-being. All phone calls will be returned promptly, but if you deem your problem urgent we will make every effort to speak to you at the time of your call.

Personal cell phone number will be provided to you.

This allows easy and direct communications for urgent endocrine problems that occur outside of our regular office hours. We will use our reasonable best efforts to be available to hear from you when you are ill or injured to coordinate your care. However,

Convenient email and text communication for non-urgent health issues or questions.

You will receive a prompt response from us personally (usually within 24 hours). You may send a text message if a brief communication is appropriate. Because email and text communications are not always secure, please use discretion when choosing topics to discuss with us via these platforms. Your patient portal is the best way to communicate securely and confidentially.

Little or no office waiting room time, and longer appointments.

Office visits will start promptly. Appointments will generally be scheduled for approximately 30 minutes. Our aim is to afford you the time to thoroughly address all of your questions and concerns, regardless of the reason for your visit.

Strong focus on preventive medicine and long-term health and wellness.

As part of our commitment to your long-term endocrine health and wellness, our philosophy is to educate you about the importance of fitness, weight management and healthy living. In addition to the cutting-edge 21-century approaches we already offer through our practice, we will assist you in identifying and evaluating wellness providers and offerings. This will support your effort to take an active role in managing and maintaining your good health.

Personalized hospital care.

Should you need to be hospitalized for an endocrine issue, we will make ourselves available when we can to communicate with you and to serve as an advocate on your behalf, even when you are admitted to a facility at which we do not have privileges or where we are not your attending physician. If you wish, unless hospital policy or protocol does not allow, we will do what we reasonably can to remain involved in your care by communicating with the hospitalists or the other attending physicians who are providing services to you.

Chronic care portfolio.

To assist you in management of chronic endocrine issues, a portfolio containing all of your personal/pertinent medical information will be provided to you. This will enhance the communication and coordination among all of your medical providers.

Enhanced coordination.

With a smaller, more patient-focused practice, there will be ample time to coordinate care with your primary care physician and other specialists.